Total
142 CVE
| CVE | Vendors | Products | Updated | CVSS v2 | CVSS v3 |
|---|---|---|---|---|---|
| CVE-2018-20800 | 1 Otrs | 1 Otrs | 2026-06-17 | 5.5 MEDIUM | 6.5 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table. | |||||
| CVE-2018-17883 | 1 Otrs | 1 Otrs | 2026-06-17 | N/A | 6.1 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 6.0.x before 6.0.12. An attacker could send an e-mail message with a malicious link to an OTRS system or an agent. If a logged-in agent opens this link, it could cause the execution of JavaScript in the context of OTRS. | |||||
| CVE-2018-11563 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2026-06-17 | 4.9 MEDIUM | 4.6 MEDIUM |
| An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application. | |||||
| CVE-2018-10198 | 1 Otrs | 1 Otrs | 2026-06-17 | 4.0 MEDIUM | 4.3 MEDIUM |
| An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets. | |||||
| CVE-2017-9324 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2026-06-17 | 6.5 MEDIUM | 8.8 HIGH |
| In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end. | |||||
| CVE-2017-9299 | 1 Otrs | 1 Otrs | 2026-06-17 | 4.3 MEDIUM | 6.1 MEDIUM |
| Open Ticket Request System (OTRS) 3.3.9 has XSS in index.pl?Action=AgentStats requests, as demonstrated by OrderBy=[XSS] and Direction=[XSS] attacks. NOTE: this CVE may have limited relevance because it represents a 2017 discovery of an issue in software from 2014. The 3.3.20 release, for example, is not affected. | |||||
| CVE-2017-17476 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2026-06-17 | 6.8 MEDIUM | 8.8 HIGH |
| Open Ticket Request System (OTRS) 4.0.x before 4.0.28, 5.0.x before 5.0.26, and 6.0.x before 6.0.3, when cookie support is disabled, might allow remote attackers to hijack web sessions and consequently gain privileges via a crafted email. | |||||
| CVE-2017-16921 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2026-06-17 | 9.0 HIGH | 8.8 HIGH |
| In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user. | |||||
| CVE-2017-16854 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2026-06-17 | 4.0 MEDIUM | 6.5 MEDIUM |
| In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets. | |||||
| CVE-2017-16664 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2026-06-17 | 6.5 MEDIUM | 8.8 HIGH |
| Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attacker can execute shell commands as the webserver user via URL manipulation. | |||||
| CVE-2017-15864 | 2 Debian, Otrs | 2 Debian Linux, Otrs | 2026-06-17 | 4.0 MEDIUM | 8.8 HIGH |
| In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password. | |||||
| CVE-2017-14635 | 1 Otrs | 1 Otrs | 2026-06-17 | 6.5 MEDIUM | 8.8 HIGH |
| In Open Ticket Request System (OTRS) 3.3.x before 3.3.18, 4.x before 4.0.25, and 5.x before 5.0.23, remote authenticated users can leverage statistics-write permissions to gain privileges via code injection. | |||||
| CVE-2016-9139 | 1 Otrs | 1 Otrs | 2026-06-17 | 4.3 MEDIUM | 6.1 MEDIUM |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment. | |||||
| CVE-2014-2554 | 2 Opensuse, Otrs | 2 Opensuse, Otrs | 2026-06-17 | 4.3 MEDIUM | N/A |
| OTRS 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote attackers to conduct clickjacking attacks via an IFRAME element. | |||||
| CVE-2014-2553 | 1 Otrs | 1 Otrs | 2026-06-17 | 3.5 LOW | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.21, 3.2.x before 3.2.16, and 3.3.x before 3.3.6 allows remote authenticated users to inject arbitrary web script or HTML via vectors related to dynamic fields. | |||||
| CVE-2014-1695 | 1 Otrs | 1 Otrs | 2026-06-17 | 4.3 MEDIUM | N/A |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.1.x before 3.1.20, 3.2.x before 3.2.15, and 3.3.x before 3.3.5 allows remote attackers to inject arbitrary web script or HTML via a crafted HTML email. | |||||
| CVE-2014-1694 | 1 Otrs | 1 Otrs | 2026-06-17 | 6.8 MEDIUM | N/A |
| Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets. | |||||
| CVE-2014-1471 | 1 Otrs | 1 Otrs | 2026-06-17 | 7.5 HIGH | N/A |
| SQL injection vulnerability in the StateGetStatesByType function in Kernel/System/State.pm in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allows remote attackers to execute arbitrary SQL commands via vectors related to a ticket search URL. | |||||
| CVE-2013-4718 | 1 Otrs | 2 Otrs, Otrs Itsm | 2026-06-16 | 3.5 LOW | 5.4 MEDIUM |
| Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search. | |||||
| CVE-2013-4717 | 1 Otrs | 2 Otrs, Otrs Itsm | 2026-06-16 | 6.5 MEDIUM | 8.8 HIGH |
| Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm. | |||||