CVE-2026-84464

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2.
CVSS

No CVSS.

Configurations

No configuration.

History

25 Sep 2026, 19:17

Type Values Removed Values Added
New CVE

Information

Published : 2026-09-25 19:17

Updated : 2026-09-28 14:45


NVD link : CVE-2026-84464

Mitre link : CVE-2026-84464

CVE.ORG link : CVE-2026-84464


JSON object : View

Products Affected

No product.

CWE
CWE-200

Exposure of Sensitive Information to an Unauthorized Actor

CWE-639

Authorization Bypass Through User-Controlled Key

CWE-863

Incorrect Authorization