CVE-2026-63216

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.
CVSS

No CVSS.

Configurations

No configuration.

History

25 Sep 2026, 19:17

Type Values Removed Values Added
New CVE

Information

Published : 2026-09-25 19:17

Updated : 2026-09-29 20:17


NVD link : CVE-2026-63216

Mitre link : CVE-2026-63216

CVE.ORG link : CVE-2026-63216


JSON object : View

Products Affected

No product.

CWE
CWE-80

Improper Neutralization of Script-Related HTML Tags in a Web Page (Basic XSS)