CVE-2026-53591

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.
Configurations

No configuration.

History

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Information

Published : 2026-07-20 20:16

Updated : 2026-07-21 19:25


NVD link : CVE-2026-53591

Mitre link : CVE-2026-53591

CVE.ORG link : CVE-2026-53591


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Products Affected

No product.

CWE
CWE-287

Improper Authentication