SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.
References
| Link | Resource |
|---|---|
| https://horizon3.ai/attack-research/disclosures/cve-2026-48558-simplehelp-authentication-bypass-iocs/ | Third Party Advisory |
| https://simple-help.com/release-news | Release Notes |
| https://simple-help.com/security/simplehelp-security-update-2026-05 | Patch Vendor Advisory |
| https://blackpointcyber.com/blog/a-djinn-in-the-machine-taskweavers-node-js-intrusion-chain/ | Technical Description Third Party Advisory |
| https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-48558 | US Government Resource |
Configurations
Configuration 1 (hide)
|
History
No history.
Information
Published : 2026-06-12 18:16
Updated : 2026-06-30 13:03
NVD link : CVE-2026-48558
Mitre link : CVE-2026-48558
CVE.ORG link : CVE-2026-48558
JSON object : View
Products Affected
simple-help
- simplehelp
CWE
CWE-347
Improper Verification of Cryptographic Signature
