osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.
References
Configurations
No configuration.
History
No history.
Information
Published : 2026-08-03 19:16
Updated : 2026-08-31 19:33
NVD link : CVE-2026-38444
Mitre link : CVE-2026-38444
CVE.ORG link : CVE-2026-38444
JSON object : View
Products Affected
No product.
CWE
CWE-79
Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')
