CVE-2026-111939

Frappe Helpdesk before 1.26.0 contains an authorization bypass vulnerability that allows authenticated portal users to create tickets impersonating other customers by supplying a raised_by value. Attackers can call the hd_ticket.api.new endpoint with a victim's email to plant phishing tickets in their portal and read their replies via get_ticket_activities.

CVSS v3 4.6 MEDIUM

4.6^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.1 / Impact : 2.5

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction REQUIRED

Confidentiality Impact LOW

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/api.py
https://github.com/frappe/helpdesk/blob/v1.25.1/helpdesk/helpdesk/doctype/hd_ticket/hd_ticket.py
https://github.com/frappe/helpdesk/commit/1186367f3616a605440e73e6a08eacbbcb9b92d9
https://github.com/frappe/helpdesk/commit/c778f533b24b1dee0c75b206979a9bc4b1be0de2
https://github.com/frappe/helpdesk/releases/tag/v1.26.0
https://github.com/frappe/helpdesk/security/advisories/GHSA-xf93-jjcj-44vm
https://www.vulncheck.com/advisories/frappe-helpdesk-before-1.26.0-authorization-bypass-via-raised-by-in-ticket-creation

Configurations

No configuration.

History

19 Oct 2026, 14:17

Type	Values Removed	Values Added
New CVE

Information

Published : 2026-10-19 14:17

Updated : 2026-10-19 21:14

NVD link : CVE-2026-111939

Mitre link : CVE-2026-111939

CVE.ORG link : CVE-2026-111939

JSON object : View

Products Affected

No product.

CWE

CWE-639

Authorization Bypass Through User-Controlled Key

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