CVE-2026-111676

Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.

CVSS v3 4.3 MEDIUM

4.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact LOW

Integrity Impact NONE

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/app/Http/Controllers/Agent/helpdesk/TicketController.php#L2356-L2374
https://github.com/faveosuite/faveo-helpdesk/blob/v2.0.3/routes/web.php#L350
https://hackmd.io/@hieuPenguinnn/faveo-helpdesk-ticket-tooltip-cross-department-idor
https://www.vulncheck.com/advisories/faveo-helpdesk-through-2.0.3-broken-access-control-via-ticket-tooltip-endpoint

Configurations

No configuration.

History

16 Oct 2026, 18:17

Type	Values Removed	Values Added
New CVE

Information

Published : 2026-10-16 18:17

Updated : 2026-10-16 22:17

NVD link : CVE-2026-111676

Mitre link : CVE-2026-111676

CVE.ORG link : CVE-2026-111676

JSON object : View

Products Affected

No product.

CWE

CWE-639

Authorization Bypass Through User-Controlled Key

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