CVE-2025-12085

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.

CVSS v3 4.3 MEDIUM

4.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact NONE

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php	Patch
https://www.wordfence.com/threat-intel/vulnerabilities/id/89696d1c-8e6e-402a-9d7a-03fe0f364a72?source=cve	Third Party Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

History

07 Oct 2026, 21:10

Type	Values Removed	Values Added
Summary		(es) El plugin ELEX WordPress HelpDesk & Customer Ticketing System para WordPress es vulnerable a la modificación no autorizada de datos debido a una comprobación de capacidad faltante en la función 'eh_crm_settings_empty_trash' en todas las versiones hasta la 3.3.1, inclusive. Esto hace posible que atacantes autenticados, con acceso de nivel Suscriptor y superior, vacíen la papelera de tickets.

Information

Published : 2025-11-21 06:15

Updated : 2026-10-07 21:10

NVD link : CVE-2025-12085

Mitre link : CVE-2025-12085

CVE.ORG link : CVE-2025-12085

JSON object : View

Products Affected

elula

wsdesk

CWE

CWE-862

Missing Authorization

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