CVE-2025-12023

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.

CVSS v3 4.3 MEDIUM

4.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact NONE

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions.php	Patch
https://www.wordfence.com/threat-intel/vulnerabilities/id/4599b145-cb89-48d4-8581-e1ee7a7bd323?source=cve	Third Party Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

History

07 Oct 2026, 21:10

Type	Values Removed	Values Added
Summary		(es) El plugin ELEX WordPress HelpDesk & Customer Ticketing System para WordPress es vulnerable a la modificación no autorizada de datos debido a una comprobación de capacidad faltante en la función eh_crm_restore_data() en todas las versiones hasta la 3.3.1, inclusive. Esto hace posible que atacantes autenticados, con acceso de nivel Suscriptor y superior, restauren tickets.

Information

Published : 2025-11-21 06:15

Updated : 2026-10-07 21:10

NVD link : CVE-2025-12023

Mitre link : CVE-2025-12023

CVE.ORG link : CVE-2025-12023

JSON object : View

Products Affected

elula

wsdesk

CWE

CWE-862

Missing Authorization

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