CVE-2025-10054

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_remove_agent' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to remove the role and capabilities of any user with an Administrator, WSDesk Supervisor, or WSDesk Agents role.

CVSS v3 4.3 MEDIUM

4.3^/10

CVSS v3 : MEDIUM

Vector :

Exploitability : 2.8 / Impact : 1.4

Attack Vector NETWORK

Attack Complexity LOW

Privileges Required LOW

User Interaction NONE

Confidentiality Impact NONE

Integrity Impact LOW

Availability Impact NONE

Scope UNCHANGED

References

Link	Resource
https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php#L77	Product
https://plugins.trac.wordpress.org/changeset/3399391/	Patch
https://www.wordfence.com/threat-intel/vulnerabilities/id/07c92f79-94ac-4153-9ab2-9608601508b0?source=cve	Third Party Advisory

Configurations

Configuration 1 (hide)

cpe:2.3:a:elula:wsdesk:*:*:*:*:free:wordpress:*:*

History

08 Oct 2026, 10:10

Type	Values Removed	Values Added
Summary		(es) El plugin ELEX WordPress HelpDesk & Customer Ticketing System para WordPress es vulnerable a la modificación no autorizada de datos debido a una comprobación de capacidad faltante en la función 'eh_crm_remove_agent' en todas las versiones hasta la 3.3.1, ambas inclusive. Esto hace posible que atacantes autenticados, con acceso de nivel Suscriptor y superior, eliminen el rol y las capacidades de cualquier usuario con un rol de Administrador, Supervisor de WSDesk o Agentes de WSDesk.

Information

Published : 2025-11-21 13:15

Updated : 2026-10-08 10:10

NVD link : CVE-2025-10054

Mitre link : CVE-2025-10054

CVE.ORG link : CVE-2025-10054

JSON object : View

Products Affected

elula

wsdesk

CWE

CWE-862

Missing Authorization

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